Terms and Conditions

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Cancellation Policy

We do understand if clients are unwell or have other commitments, but please give us as much notice as possible if you wish to rearrange an appointment. We reserve the right to charge for non-attendance or where cancellation is shorter than our policy. Our cancellation policy is as follows:

  • For all doctor appointments we operate a 24 hour cancellation policy with a fee of £50
  • For all beauty appointments up to an hour we operate a 24 hour cancellation policy with a fee of £25
  • For all beauty appointments over an hour we operate a 24 hour cancellation policy with a fee of £50
  • For clients on a course of treatment who fail to attend an appointment more than once or cancel outside of the cancellation policy time we reserve the right to deduct a course session from the client

Website Information

The information provided on this website is for use as information or for educational purposes only. It does not provide any diagnostic services and is not a substitute for professional medical care by a qualified doctor or other qualified healthcare professional.

We do not warrant that any information included within this site will meet your health or medical requirements. You should always check with a health professional if you have any concerns about your health, see Consultations.

Complaints Procedure

We are committed to providing a professional service to all our clients. We do, however, have a complaints procedure in place and if for some reason you are unhappy with the treatment and feel you want to make a complaint or comment on the service provided please either contact a member of staff at the clinic or call 020 7386 0464 for further details or email info@cosmedics.co.uk. We will endeavor to deal with any matters arising promptly and efficiently.

What our patients say

4.96 Average

258 Reviews

Clint

I had been shopping around to have some Facial Thread Vein work done and was feeling unsure about it. I had concerns due to my lack of knowledge about the procedure as I have never had anything like this done before. All the other places I contacted were not so helpful and just booked me in for a consultation. However I spoke to Helen at Cosmedics on the telephone and found her helpful and informative. She listened to my concerns and even offered suggestions. It is rare these days to receive a high level of friendly customer service but on this day I did receive it. I have since had the work done and happy so far as I only had it done two days ago. However my big thanks is to Helen for putting me in the right direction. Thanks Helen!

Posted 6 days ago

Anne

Good explanation, thorough treatment, pleasant clinic.

Posted 1 week ago

Sam

Fantastic: very quick, clean environment and professional but friendly staff. Thank you very much

Posted 1 week ago

Nicola F

Excellent advice and perfect results from Dr Vardy, put at ease and very happy.

Posted 3 weeks ago

Katherine F

Very good and relaxed procedure.

Posted 1 month ago

Rosie C

Was given a thorough consultation and treatment on the same day

Posted 1 month ago

Amanda P

Excellent service from start to finish. Dr Rhys Stevens and the nurse both made me feel at ease. Quick and painless procedure, should have had it done sooner.

Posted 1 month ago

Rochelle s

I was seen by Dr Brit Vardy for my mole removal. She was very good in explaining to me everything about the treatment. I am extremely satisfied with the service I received.

Posted 1 month ago

Wendy K

I had a lot of choices for mole removal, but the customer service I received on the phone steered me to this clinic. My mole was removed on the day of my consultation by Dr Britt Vardy. She was very professional and answered all my questions and concerns. Very pleased, and looking forward to the result once it has healed!

Posted 1 month ago

Nicola F

Great experience with Dr Vardy, I was put at ease and lots of advice. Will be returning. Highly recommended.

Posted 1 month ago

reviews

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Cosmedics Skin Clinics is rated 4.96 stars by Reviews.co.uk based on 258 merchant reviews