Terms and Conditions

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Cancellation Policy

We do understand if clients are unwell or have other commitments, but please give us as much notice as possible if you wish to rearrange an appointment. We reserve the right to charge for non-attendance or where cancellation is shorter than our policy. Our cancellation policy is as follows:

  • For all doctor appointments we operate a 48 hour cancellation policy with a fee of £50
  • For all beauty appointments up to an hour we operate a 48 hour cancellation policy with a fee of £25
  • For all beauty appointments over an hour we operate a 48 hour cancellation policy with a fee of £50
  • For clients on a course of treatment who fail to attend an appointment more than once or cancel outside of the cancellation policy time we reserve the right to deduct a course session from the client

Website Information

The information provided on this website is for use as information or for educational purposes only. It does not provide any diagnostic services and is not a substitute for professional medical care by a qualified doctor or other qualified healthcare professional.

We do not warrant that any information included within this site will meet your health or medical requirements. You should always check with a health professional if you have any concerns about your health, see Consultations.

Complaints Procedure

We are committed to providing a professional service to all our clients. We do, however, have a complaints procedure in place and if for some reason you are unhappy with the treatment and feel you want to make a complaint or comment on the service provided please either contact a member of staff at the clinic or call 020 7386 0464 for further details or email info@cosmedics.co.uk. We will endeavor to deal with any matters arising promptly and efficiently.

What our patients say

4.94 Average

371 Reviews

Sarah

Dr Ross Perry - been coming to see him for 5 years. He is brilliant at the fillers and extremely caring in his manner - eg you feel safe in good hands.

Posted 1 week ago

Stassi

I had a hydrafacial with Georgia and absolutely loved it. Not only was Georgia a lovely girl but performed one of the best hydrafacials I’ve had yet. She included my neck which not many places do and when I asked her to focus on my chin area, she payed extra attention there. Thanks Georgia!

Posted 1 week ago

Emma L

I had HD Brows with Sienna and I have never had so many positive compliments before! She fixed my eyebrows from when my last therapist waxed off half of my hair and shaped them to make my eyes pop. She did such a good even my boyfriend noticed!

Posted 1 week ago

PSW

I’ve been a patient of Dr Vardy for 4 years now. Throughout this time she has been very diligent and professional with great looking results.Many thanks.

Posted 2 weeks ago

Bridget B

I have been visiting Cosmedics for 3 years for electrolysis. The clinic was recommended by a friend who continues with treatment there and I have recommended another friend who now attends regularly. Sienna in particular is skilful and pleasant, and I now only book appointments with her. Reception staff are very helpful and friendly. On one occasion I was asked to call urgently about my appointment and I think I spoke to the call centre who didn't know anything about the call. As I was away at the time I planned to ring Putney for clarification on my return, but, forgot which was annoying as when I went to my next appointment was told it was cancelled as Sienna was on leave. I complained at the time to reception staff and they said they would follow it up, and that wasn't the first time there had been problems with the call centre.

Posted 2 weeks ago

Jane s

Excellent

Posted 2 weeks ago

Nicole

I am very happy with my treatment done by Anna Zajac.

Posted 3 months ago

SH

It was not like facials I have had before but the end result is great. Thank you Anna my lovely therapist.

Posted 4 months ago

K B

Very good service ! happy with the service and the treatment

Posted 4 months ago

Lisa

Anna is always so meticulous and professional. I am so pleased with the results as it has made a huge difference.

Posted 4 months ago

reviews

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Cosmedics Skin Clinics is rated 4.94 stars by Reviews.co.uk based on 371 merchant reviews