Coronavirus COVID-19 Information

What to expect at our clinics

Book Online 020 7386 0464

Updated 19th July 2021

Following the latest changes in regulations and government guidelines, we will be maintaining our covid policies including social distancing and mask wearing in place for the time being.

This policy is in order to continue to keep our staff and clients as protected as possible during the ongoing covid situation and in light of increased infections. We are constantly monitoring the situation and will amend  our position accordingly when we feel it is safe and appropriate to do so.

Please call us on 0207 386 0464 should you have any queries or concerns.

Coronavirus information

Cosmedics skin clinics is committed to keeping our staff and clients as safe as possible during the ongoing COVID-19 health situation

  • We are maintaining social distancing measures in our reception and waiting room areas and you may have to wait outside the clinic at Putney or Harley Street until we have sufficient space to accommodate clients.
  • Please attend the appointment alone and under no circumstances bring any children or babies.
  • Patient appointment times have been specifically allocated to allow social distancing and we ask that patients do not turn up early and try to be on time.
  • We have specific social distancing guidelines in place at the following clinics that are open where all staff will be wearing appropriate PPE (Personal Protective Equipment)
  • We ask all clients to not attend if they are symptomatic at all or are generally unwell
  • We ask all clients to use the hand gel at reception and in waiting areas
  • We will be regularly cleaning clinical and waiting areas between clients
  • Clients should only attend an appointment if they are covid symptom-free
  • All clients must wear a mask/face covering at all times in all areas, unless or until instructed otherwise by a member of our team. If you are exempt from wearing a mask, you will be required to show valid evidence of exemption
  • Do not attend an appointment if you have been in contact with anyone who has displayed symptoms or active Covid 19 during the last 10 days
  • Do not attend an appointment if you have been asked to isolate by the NHS track and trace system

Foreign Travel Restrictions

Please do not attend an appointment if you have recently travelled back to the UK from another country until you have completed the required isolation period.

Cancellations

If you need to cancel your appointment due to covid related issues please contact 0207 386 0464 as soon as possible or by email if outside of office hours enquiries@cosmedics.co.uk.

We operate a 48 hour cancellation policy.

See terms & conditions for full policy.

Clinic coronavirus measures – what to expect when you attend for an appointment

At Our Putney Skin Clinic

  • Only 1 client can be in the reception area at any time. This may mean you have to wait outside until buzzed in when we have sufficient space to accommodate you.
  • We have blocked off some of the waiting room seating to ensure that clients sit apart.

At Our Harley Street Skin Clinic

  • You will be buzzed in by our reception staff.
  • Only 1 client can be in the Cosmedics clinic reception desk area at any time.
  • You may be asked to wait on the ground floor until sufficient space becomes available to accommodate you on the first floor.

At Our South Kensington Skin Clinic

  • You will be buzzed in by the reception team and asked to make your way to the seating area outside Dr Perry’s clinic room.

At Our Bristol Skin Clinic

  • Please follow the directions on arrival at the clinic

City of London Clinic

  • Our City clinic currently remains closed

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