Patient Journey

First Contact

From the moment you contact Cosmedics via phone or email our friendly skin advisors will be available to help with your queries or concerns.

Our enquiry handling staff are most definitely the unsung hero’s of Cosmedics answering 1000s of calls and emails each week. We are lucky to have a team had been with us for most of our 17 years of operating. Their built up knowledge for all the treatments is staggering as well as being able to give detailed advice and reassurance when required.

Information and costs

We present the medical information on our website with descriptions of how the consultation and treatments may take place as well as before after photos of results that can be expected but not guaranteed.

At Cosmedics we feel it it important to be open and upfront about our costs and prices for all our skin treatments. We also offer free price guide quotes for patients so they are aware of the costs efore they make any further decisions.

The Next Step

Making appointments is easy either online or via our call team and will give you the information you require to attend the clinic. All our doctor or surgeon appointments are devised so that there is plenty of time to address any skin problems you may have as we understand that sometimes these can be sensitive or embarrassing.

The skin treatments we offer are specifically chosen to do that they can be safely and expertly done on the same day so you don’t have to make more than one visit.

After

Our patient care does not end when you leave the clinic building, as we are on hand during the days, weeks and months afterwards to look after you and provide advice where needed.

We want to ensure your patient journey is as good as it can be and that should you or friends or family need us again it is likely you will see and hear the same faces at Cosmedics.