Terms and Conditions

These terms and conditions provide detailed information for patients considering cosmetic and medical skin procedures with Cosmedics Skin Clinics. 

1. Consultation

A credit card booking of £50 is applied for all new consultations which is only debited should the patient fail to attend the appointment or not give 24 hours notice of changing or cancelling an appointment.

All cosmetic non-surgical treatment consultations are free.

Charges may apply for mole checks, mole removal consultations, skin disease/conditions consultations and laser hair removal consultations.  See prices page for current prices. 

2. Our fees include (as applicable)

a. Operating theatre charges

b. Consultation and procedure fee

c. Anaesthetic fee if required.

d. Follow up as required for free.

3. Our fees exclude (as appropriate)

a. Consultations and treatment of medical conditions that may arise that are not related to your agreed procedure either before or after surgery. 
b. The correction of previous procedures or treatments not performed by Cosmedics doctors
c. Additional treatments that are deemed above and beyond what was discussed at the initial consultation and price structure.

4. Payment Terms

We accept cash and the following credit cards: Visa, Mastercard, Debit Cards, Maestro (formerly Switch) and Solo. We no longer accept cheques. Payment must be made either in advance or at the time of the procedure.

5. The consultant / cosmetic doctor

The consultant / doctor is engaged by Cosmedics Skin Clinics so we can provide his or her services to you.  The consultant is not employed by the clinic or Cosmedics and is an independent contractor. All doctors are covered independently with own indemnity policies. 

You must answer any questions put to you by the consultant or other clinical staff truthfully, completely and accurately and provide any information which may affect your initial consultation, treatment or recovery.

6. Personal Details

You agree that we Cosmedics can use your personal details for the purposes of providing you with medical and surgical services as well as providing pre- and post-treatment advice for you.

This information may be provided to other clinical organisations and individuals (including the consultant, clinical staff and the hospital) for the same purposes.

We may also use your contact details to provide you with occasional information about other services we provide or may provide in the future.  If you do not wish to receive this information, please tell us.  If you do not tell us, we will assume you are happy to receive this information.

7. Pricing 

The Company reserves the right to change prices at any time without notice.  Prices are subject to consultation.  Any price quoted in your consultation will then take precedence over prices that may be quoted on this website or elsewhere.  

8. Refusal of Treatments

There are several reasons that a doctor may consider that a treatment is not a suitable option for an individual and Cosmedics has a strict patient selection criteria to ensure patients are medically fit to undergo a particular treatment. It is therefore possible that we advise, in your best medical interests, that surgery or treatment is not appropriate. We will also not proceed with a procedure if we feel that your expectations exceed the results achievable from such surgery.

Please note that we do not provide treatments for anyone aged under 18 years.

Complaints Procedure

We are committed to providing a professional service to all our clients. We do, however, have a complaints procedure in place and if for some reason you are unhappy with the treatment and feel you want to make a complaint or comment on the service provided please either contact a member of staff at the clinic or call 020 7386 0464 for further details or email info@cosmedics.co.uk. We will endeavour to deal with any matters arising promptly and efficiently.

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